In an emergency?

If you have an emergency you can call us 24/7 on [EMERGENCY PHONE NUMBER] and we’ll help you out.

Need help with your policy?

Our Australian based team is here to answer any questions you might have

More ways we can help

Already have an account?

You’re able to manage your insurance entirely online 24/7. Simply login to get started.

Extra care and support

We’re here to help if you need assistance, for example if you are experiencing financial hardship, facing difficulties arising from domestic family violence or other vulnerable situations. Where practical, we can also provide assistance with translation and interpreting services.

Feedback or complaints

If something’s gone wrong we’d like to hear about it so that we can fix it. We’ll listen, and work with you to try to resolve you’re problem. Find out how to make a complaint, or follow up on one.

We’re here to help if you need extra care or assistance

Limits, sub-limits, conditions and exclusions apply. Bupa Travel Insurance is distributed by Bupa HI Pty Ltd (Bupa) (ABN 81 000 057 590, AR 354269), an authorised representative of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL 451712 (Open). Open arranges this insurance as agent for Travel Insurance Partners Pty Ltd (ABN 73 144 049 230, AFSL 360138) who manage and administer travel insurance issued by Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Any information is general advice only and does not take into account your individual situation, needs or objectives. Click to view or download a copy of the Combined Financial Services Guide and Product Disclosure Statement and Target Market Determination.